Community ManagerPlatform: PC / EA APP / INTEL IRIS XE
Which language are you playing the game in? Spanish
How often does the bug occur? 100 %.
What is your current game version number? last one
What expansions, game packs, and stuff packs do you have installed? get to work, cottage living, seasons, cats and dogs, island living, high school years, growing together, city living
Steps: How can we find the bug ourselves? Run X9 with Intel Iris XE graphics
What happens when the bug occurs? the game closes by itself
What do you expect to see? playing properly running DX9 without closing itself
Have you installed any customization with the game, e.g. Custom Content or Mods? None
My graphic card is Intel Iris XE but my laptop can run DX11, so I force the game to run DX11 because everytime I try to play with DX9 it closes by itself when I'm playing for 30 min. However, I would like to run DX9 since DX11 is causing some lag (i think so because my graphic card is not integrated
Community Manager
