Forum Discussion

natalieaj14's avatar
natalieaj14
6 years ago
Solved

Discover University not working

I just purchased the Discover University Expansion Pack yesterday and although it shows the new world of universities, I cannot interact with the University options or apply to any colleges. To be sp...
pc
  • jpkarlsen's avatar
    jpkarlsen
    6 years ago

    @natalieaj14 

    Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.

    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
6 years ago

@natalieaj14 

Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.

If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

SweetSimEssence's avatar
SweetSimEssence
6 years ago

I'm having a similar problem, I've not downloaded any custom content before but thought i'd try removing the mods folder and localthumbcache.package. to see if it would work but no luck. I downloaded discover university a couple days ago along with get to work. Get to work seems to work fine but I'm not able to use any of the discover university game play. Should I uninstall discover university then install again?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @SweetSimEssence  Are you running the Legacy Edition of Sims 4?  If so, that's the problem: the LE doesn't run Discover University at all.  If your computer can only run the LE, you can try asking for a refund from EA customer support.  Even though packs are not usually eligible for refunds, support has been making exceptions in this case.

    https://help.ea.com/en/contact-us/

    If you're not sure whether you need the LE, please run a dxdiag and attach it to a post:

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    or if you have a Mac, post its full specs, as described here:

    https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396#M162

    • SweetSimEssence's avatar
      SweetSimEssence
      6 years ago

      Hi @puzzlezaddict thanks for responding. I don't seem to have legacy, and my PC is a "gaming PC", fairly new, and was only purchased earlier this year so running on 64 bit.

      • SweetSimEssence's avatar
        SweetSimEssence
        6 years ago

        I tried playing the game normally to see if I could give any more info, and noticed I CAN in fact interact with the game-play for discover university but no text is available (if that makes sense) text comes up on every action from the other expansion packs but anything related to discover university, no text shows up, so for example I know you can enrol via the PC, but when I click on the PC, it just shows "..." on the interactions i assume are to enrol. I noticed I'm able to click the interactions but just have no idea what they are. I've included a screenshot of what I mean.

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