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natalieaj14's avatar
natalieaj14
6 years ago
Solved

Discover University not working

I just purchased the Discover University Expansion Pack yesterday and although it shows the new world of universities, I cannot interact with the University options or apply to any colleges. To be specific, a “University” option does not pop up when interacting with a computer and I cannot apply via the mailbox, so I basically have no functionality of the university gameplay itself other than the Britechester world appeared after I installed it and I have no idea what’s wrong. I have updated all of my mods and fixed most of the broken custom content. I do not have Sims 4 Legacy Edition and do not need it (I have a new 64 bit PC), so not sure how to go about finding the problem.

pc
  • jpkarlsen's avatar
    jpkarlsen
    6 years ago

    @natalieaj14 

    Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.

    If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

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  • maxetepavo's avatar
    maxetepavo
    6 years ago
    @crinrict Yes my game, and my Origin are set in english, but I can't seem to find the file that you are mentioning, I tried repairing twice now, but still, nothing.
  • maxetepavo's avatar
    maxetepavo
    6 years ago
    @crinrict I don't have the Origin_games file, both of my sims games (The sims 3, and The Sims 4), are located inside a folder named Electronic Arts.
    I also don't have the ep08 file, or any of the pack files for that matter, but everything works fine. (Except for this issue).
    I don't know where the pack files are located at all, in fact, I tried finding them to delete the "Discover University" file, which, if I'm not wrong, would be ep08, but I couldn't find it anywhere. Do you have any suggestions regarding where it might be? As I said, I don't have the "Origin_games" file.
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @maxetepavo You're probably looking in documents. Depending on where you install the games, the folder name can vary.

    Check in Origin what path is used to install the games.

    You'll find it under: Origin - Application Settings - Install and Saves
  • SweetSimEssence's avatar
    SweetSimEssence
    6 years ago

    I finally got it working! 🙂 thought I'd share in case it helps anyone else

    1) I backed up my "saves" folder in Documents\Electronic Arts\The Sims 4\saves - after I backed it up on a USB, I deleted this folder. I then followed the steps in this post: https://answers.ea.com/t5/The-Sims-4/Info-Request-Codes-instead-of-text/m-p/4213308#M27260 

    2) I started a new game (without my backed up saves), created a sim and placed them in a random lot. I then saved this game and quit The Sims 4 and also quit Origin.

    3) I copied and pasted my backed up "saves" folder into the new "saves" folder in Documents\Electronic Arts\The Sims 4\saves

    4) I then opened the sims 4 again and clicked on load game. I restored my saved game from before. Unfortunately when I opened the saved game, it was better but there were still a few glitches, so I followed the "last option" steps in this video: https://youtu.be/8geGfBGl2hM?t=150

    All the problems from Discover University are gone, it works well now

    I hope this is helpful and makes sense

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @HBear44  Do you have the standard version of Sims 4, or the Legacy Edition?  Discover University doesn't run in the Legacy Edition at all, so if you do need to run the LE, there's no way to use the pack.  In this case, you can request a refund from EA customer support.

    https://help.ea.com/en/contact-us/

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