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astranina's avatar
astranina
6 years ago

Discover university, secret society bug

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1010
What expansions, game packs, and stuff packs do you have installed? Outdoor Retreat Get to Work Luxury Party Perfect Patio Spa Day Cool Kitchen Spooky Stuff Get Together Movie Hangout Romantic Garden Dine Out Kids Room Backyard Stuff City Living Vintage Glamour Vampires Game Bowling Night Parenthood Fitness Stuff Toddler Stuff Cats and Dogs Jungle Adventure Laundry Day My first Pet Seasons Get Famous Strangerville Island Living Realm of Magic Discover university
Steps: How can we find the bug ourselves? Join the secret society, The Order of Enchantment, from the expansion discover university. Go to their place of meeting and try to do something there.
What happens when the bug occurs? When i click at their meeting place, the game freezes and i have to restart the computer.
What do you expect to see? The game should't freeze.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

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When i joined the secret society, The Order of Enchantment from the expansion discover university. I went to the place where they meet up, when i tried to do something there, anything, the game would freeze and i would have to restart my computer.

pc

4 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Hi @astranina 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • astranina's avatar
    astranina
    6 years ago

    I tried leaving the organization, the game no longer froze but the fairies still bother me, so i reinstalled the sims, but the fairies remain.

  • duhmelly's avatar
    duhmelly
    Seasoned Rookie
    6 years ago

    I have an issue where none of my offerings are counting. Any fixes? 

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