Forum Discussion
5 years ago
@owlrosie1 Could you send me a DxDiag?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I might be able to understand better if i can see your specs, you don't have to if you don't want to though! <3
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I might be able to understand better if i can see your specs, you don't have to if you don't want to though! <3
5 years ago
I put the file below!
- 5 years ago@owlrosie1 Hello! I'm sorry for the late reply, it seems like your CPU is 1.6ghz while the recommended minimum is 1.8ghz for sims. I don't think that should interfere with your sound tho...
Try to troubleshoot your audio/sound device. I could see that your on windows 10 wich makes this easier since i'm also on it. Press the "start" button (the windows flag), go to settings - system - sound. When you're in the "sound" tab you should see the name of your audio/sound device, under there should be a button that says "troubleshoot" or something like that, press it and see if it says anything! <3- 5 years ago
I’ve done that and it finds no issues at all. I’ve checked for updates too and everything is updated 🥺 I’ve restarted my computer and it’s also up to date. Could there be anything else?
- ectobiologiist5 years agoNew Novice@owlrosie1 i'm having a similar issue to yours. i can't find any reason why the sims' audio is messing up like this - my new laptop is giving me distorted audio and i've tried literally everything to fix it.
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