Forum Discussion

hypnotichippohy's avatar
5 years ago

DLC Installer denied access

This happened some time ago, and my problem actually fixed itself when the game updated. However, when I went into the game, I turned on allow cc/mods and when I tried opening the game again, I got an error.

After I tried uninstalling all mods, it wouldn't work, and repair didn't either, so I uninstalled/reinstalled. Now I get the error again that Origin was denied access to C:\Program Files(x86)\Origin Games\The Sims 4\_Installer\DLC\GP04\_Installer\installerdata.xml_DiP_STAGED

(Happening for all my dlc/packs; vampires, holiday celebration pack, realm of magic)

Sadly the game is up to date now so I can't do the original fix I did.

(Sorry if this doesn't make much sense)

3 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    5 years ago

    @hypnotichippohyp 

    This is because of your security software blocking access to the folder. You need to give Origin access or temporarily disable antivirus while installing.

  • Origin has permission on norton, but to test I tried disabling auto-protect and firewall on it yet it hasn't worked. I even tried running Origin as administrator.