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Lex_Quinnn's avatar
3 years ago
Solved

Dlc wont work after linking steam and EA account

I linked my steam and ea account yesterday, and now every time I try to play the sims, it tells me that a "restart is required to use dlc". I have repaired the game through the ea app, uninstalled it and reinstalled it, restarted my computer several times, and even manually restarted the ea app through task manager. Nothing has worked and I don't want to loose access to my saves because of dlc issues and I want to use the stuff I have paid for. I have 11,271 hours in the sims and have never had an issue with dlc before like this. It worked fine the last time I played a week or so ago.  

5 Replies

  • Btw computer specs:

    Lenovo legion 5

    AMD 5000 series 7

    32 gb of ram

    AMD Radeon graphics with nvidia geforce rtx

    this is the most current update of the sims 4 as well and its not a mod issue

  • Lex_Quinnn's avatar
    Lex_Quinnn
    3 years ago
    It’s all installed on the ea app. I bought it all on origin back when that was the platform and I’ve had some of this dlc for 6 years. I’ve tried launching through the ea app too
  • Lex_Quinnn's avatar
    Lex_Quinnn
    3 years ago

    I managed to fix it by first uninstalling the sims 4, then using app recovery on the ea app under the help drop down, and finally reinstalling everything. Thank you for your time and help though :D !

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