Doctor problems in Get to work

I am so fed up with the useless hospital staff. Only a couple of times did I ever see orderlies make up the exam beds for a new patient. It's so frustrating to see the staff do nothing but socialize with each other and take selfies.

My active sim should do the lion's share of the work. However, the staff needs to be more than a waste of pixels. Can't the receptionist check in the patient, then the nurse or orderly see the patient to a free exam bed? It wastes so much time for my sim to walk the patient to the xray or treadmill, can't the orderly or nurse take them to the testing rooms, conduct the test, then my sim would read the test results at the computer and try to decipher them? That would enable my sim to be able to care for a couple more patients in a work day.

It also drives me absolutely frustratingly mad that every time I take my eye off my sim for a minute, he's headed to the nearest music speaker to listen to it. I can't set up multiple interactions in his queue because I'm waiting to see what I need to do next in the work tasks list for the patient. As soon as he's done one, like "take temperature" he makes a beeline for that stupid speaker before I receive credit for it in the task menu and the next task shows up. His motive bars are all strongly green, please turn down the attraction for the music speakers.