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@moiraesfate1 Moved to general reporting since this is more feedback then bugs. If you have bugs, make one thread per bug and read the compiled list here: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/READ-FIRST-Compiled-list-of-Bugs/td-p/3445209
If you have any suggestions, praises, concerns, please use either the Ideas Corner: http://forums.thesims.com/en_US/categories/the-sims-4-ideas-corner or the Feedback forum: http://forums.thesims.com/en_US/categories/the-sims-4-feedback over at the official forum.
Thanks
Ok crinct. All of these are bugs, not feedback because I seriously doubt they are intentional. Thanks so much for your help in solving these problems rather than being concerned with the section they are in.
At the least, you could have said "I'm sending these on up the line so the devs know and they can be fixed". See, I work customer service too and have for 25 years, the last two and a half as a manger in customer service.
The correct answer is "I see you are having some big problems with playing the game. While I can't directly help with this, I will send them up the line to be worked on for a future fix, though I can't guarantee anything. In the meantime, this seems to be more about feedback on the game than actual bugs so I'm moving this to another section. If you have further problems, be sure and let us know. Thanks".
It's how you let people know that you take them seriously while still being professional instead of just saying "This isn't about bugs so I'm moving it. It's obvious you didn't read the notice at the top of the forum (I did. These are bugs, not feedback, you just don't agree with me), so here's the link to read it. And hey, here's a link to give your ideas and here's a link for feedback". It was very condescending. If you treated one of my guests like that when they gave a complaint or concern, you'd have been talked to about tone and helpfulness, and continual behavior that way would result in a write up.
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