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h30_k1tty's avatar
h30_k1tty
2 years ago
Solved

ea addon not showing up on steam

I bought addonds for The Sims 4 and I can't open Sims on EA, so I use Steam instead but the addons won't show up on steam. How do I fix this??
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    11 months ago

    @kolaaxd  Are your EA and Steam accounts properly linked?  To check (and the link could have broken at some point, so please do check), open an EA site in a private browser window, click the sign in button, and try to sign in with your Steam credentials.  If it works, you'll land in your connected EA account; please make sure it's the correct one.  If anything else happens, let me know.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@h30_k1tty  The add-ons you buy from the EA App won't show up in your Steam library.  You can still use them if you can install them: open your EA App game library, click Sims 4, select Manage > Manage add-ons, and try to download the packs (but NOT a second copy of the base game) from there.

kolaaxd's avatar
kolaaxd
11 months ago

I’ve got the same problem i uninstalled the game from ea app and redowloaded  the game on steam but when I try to only download my add ons on ea app it still downloads the base game and I don’t know what to do with that 😭 it keeps downloading 2 different base games

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    11 months ago

    @kolaaxd  Are your EA and Steam accounts properly linked?  To check (and the link could have broken at some point, so please do check), open an EA site in a private browser window, click the sign in button, and try to sign in with your Steam credentials.  If it works, you'll land in your connected EA account; please make sure it's the correct one.  If anything else happens, let me know.

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