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Zilverwolf2's avatar
Zilverwolf2
Rising Adventurer
2 years ago
Solved

ea app black screen or sometimes not launch at all

Hello, Since i updated to version 1.106.148.1030 i am having trouble with the EA App. The app is either a empty  black screen or i can cllick on it. But it does not do nothing at all. I updated friday and bought and downloaded the Home chef hustle pack. Also when i checq  for the update version in my sims 4 folder i am not seeing the version numbers but weird signs. I tried to run the app as an administrator but nothing happens. can somebody help me? I have sims 3 and 4 installed and can't play both of them now.

Edit: After trying yesterday and today i finally had the EA App working again, at least for now. but i managed that yesterday too (1 time)  and after that the App went back to not launching again. I managed to get it to work by running cc cleaner over my computer and after 12 times it finally worked. So i took out the sims 4 folder and let te game create a new one. Unfortunately that did not solve the gameversions weird signs. Still no numbers, After that i  was able to open the EA App again but this time my library was empty and the sims 3 and sims 4 game had dissapeared.. Instead there was a game that i could download but i never owned that game. ??????. and yes i was logged in, in my own account. I made sure of that.  After running CC Cleaner again my games were back. But still the gameversion folder show the weird signs instead of numbers. 

Hopefully this report can someone help me figure out what is going on with the EA App and the gameversion file. 

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