Forum Discussion

elliebreton's avatar
elliebreton
Seasoned Ace
3 months ago

EA App Regularly Needs Task Manager

The app often fails with tasks such as: * It fails to load The Sims 4 when I want to play. * It says my library of games is empty, even when I've only just purchased something new. * Sometimes it ...
  • puzzlezaddict's avatar
    3 months ago

    elliebreton  How are you closing the App?  If you're Xing it out, try using the menu in the upper-left corner of the App window instead.  And try disabling the background service under Settings > Application.  I've found that the EABackgroundService is still active, but perhaps this setting governs additional services instead.

    I also always kill the EABackgroundService in the Task Manager after closing the App itself.  It's annoying but also prevents most App-related issues.

    It would be best to post on Answers HQ for now, since that's where EA people are looking for App-related issues and information.  But you can post in the App PC tech section rather than Bug Reports if the bug template isn't working.