Game won't load past title screen and crashes
Hi! For some reason, when I try to open my game, it loads up like normal up until the Sims 4 title screen. One it gets there, it completely freezes, stops responding, and just closes. I don't have any mods installed (that I know of, at least) so I'm confused on what's stopping it from working. I thought maybe it was just EA so i deleted and reinstalled both the sims and EA but it still didn't do anything.
Cabinets and Counters Causing Crashes
I don't know if anyone else is running into this issue or if it's just me but since having downloaded and played TS4 for the first time in a few years, my game completely freezes up and crashes whenever I go to place kitchen cabinets. The same thing was happening at first with kitchen counters but after 7 crashes in a row it seemed to have corrected itself but I do worry that they're a ticking time bomb and will return to crashing my game. My main issue is with the cabinets. Anytime I click on the icon for a cabinet, any time I hover over to change the colour or the cabinet type my game instantly crashes. I've tried all that I know how to do: deleted saves I don't really play, removed my mods folder, lower my game settings and still the sight of a cabinet causes my game to spontaneously keel over and crash. Help me sims team, you're my only hope.Games not no longer start via Steam
Hi, I Purchased the game with some DLCs via Steam some time ago, and i am unable to start the game any more. The EA App seems to be the problem. How can i get ANY support ? ReInstalled the Games, Validated Steam Files, Cleared Cache, all this does not help at all. After Repairing it via Steam i got ...
Update does not work
HI, (sorry my english is not very good) I had to do an update for the sims 4, but it does nothing and I can not play the game anymore. I did the update, It seems to work, it's loading and every time it says «Update complete», but I have a t yellow triangle icon that appear saying «Update required». So I can not play the sims anymore, cause it always ask for an update that doesn't work. What happen? Is it just me, or it's an EA app problem?
Why Do I Have to Manage My DLC on Steam?
I recently bought the legacy bundle over on steam which came with grunge revival kit. However I play my game on EA app thus all my dlc are connected to it only this one kit tells me to manage on steam under "manage add-ons" options in EA app, is there a way I can download the kit WITHOUT downloading the whole game from steam?Game Opening But Not Showing
Hello! I have been having this issue for months. The game will start, and I can see that it has loaded in the little preview window when I hover over the icon, but the game won't open on the screen. I've uninstalled it and reinstalled it, uninstalled and reinstalled EA, moved to the version on Steam, taken the mods out and launched it without them, and nothing has changed. I got rid of OneDrive a long time ago, but it worked after that just fine. This issue started in January and I have tried everything I can find to fix it but nothing has worked. Please help!Sims 4 crashing before getting to menu?
Is anyone else experiencing crashes before you even get to the main menu? I don’t use mods but I recently bought dlc content and tried to load into the game after download and this happened. I uninstalled every dlc purchase I had and tried to launch base game, it still crashed before main menu. Tried uninstalling base game and deleting the game folder and reinstalling and going in and it still is doing the same thing. I’m genuinely at a loss and don’t know what to do. Don’t know if it’s a me problem or an EA problem? My game has always run well on my computer before now so I’m not sure. Any advice would be lovely
sims 4 not loading
please help! last night (7/26/2025) i was playing the sims as usual and then i got out the game and went on with my life, just to come back an hour later for my EA app not to load the game. It attempts to, then goes back to the library page. I cannot play my game anymore?? I dont know what to do anymore!! I cleared cache, repaired the game, restarted my laptop multiple times, restarted EA app, and waited, hoping maybe it was a small bug I want to keep my save and sims for the most part too! i don't know how to do any of this tech stuff either I do use mods and cc but i dont think this was the problem because it worked just fine with the same downloads the hour before
