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Sedgewick's avatar
Sedgewick
Seasoned Scout
3 years ago
Solved

EA App won't install 4/26 update, can't launch game

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a, can't see this i...
pc
  • Sedgewick's avatar
    Sedgewick
    3 years ago

    This method worked for me: Go up to top left hand corner, click go offline, then click go online and it fixed for me. 

Lanithehermit's avatar
Lanithehermit
Rising Novice
3 years ago

I'm trying to update my game for the patch that came out on April 26th. I've restarted my EA App, restarted my pc, and even repaired my game, but it won't update no matter how many times I press update. It shows up in my Download Manager that it's updating but it's like it doesn't stay. My pc isn't low on storage and even if it was, my EA App tells me if I don't have enough. Any help would be greatly appreciated.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@lanithehermit  I've merged your post with another thread for this issue.  Please try the suggestions in post 12.

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