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Sedgewick's avatar
Sedgewick
Seasoned Scout
3 years ago
Solved

EA App won't install 4/26 update, can't launch game

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? n/a, can't see this i...
pc
  • Sedgewick's avatar
    Sedgewick
    3 years ago

    This method worked for me: Go up to top left hand corner, click go offline, then click go online and it fixed for me. 

mamajaefae's avatar
mamajaefae
3 years ago

Hello.

When I log into EA to play SIMS 4, it says update required. So, I update. It states that it completely downloaded the update; but when finished it still says update required and I cannot play. I restated EA, I kept trying to download (about 3 or 4 times), I checked to see if i had available space. I do. 119 GB unused. I looked to see if my computer needed any updates and did a cleanse. Restarted my computer. tried to "repair" the game. NOTHING IS WORKING. ☹️

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