EA App works but mods and cc don't.

To be honest, I've not heard of this either. I checked the default locations of both Documents. Directory 1 says: C:Users/katbr Directory 2 C:Users/Public. So they are both located correctly. BUT (I gotta laugh or I'll cry) I uninstalled everything for the 5th time (or is it the 12th?), downloaded Origin and reinstalled all games from there. Guess what? Every bit of it loaded into C:Users/PUBLIC!!!!! The only redeeming factor with Origin is that it didn't load to C:User/katbr as well. Now, with that being said, my next issue is that I used origin to reinstall Sims 4, Origin placed a shortcut on the desktop, and when I click on the shortcut it promptly tells me that Origin is NOT installed and to download/install Origin. WTH! I can't win for losing. I even went to Origin and tried to start my game from there but I can click all I want on the game and absolutely nothing happens. I'm ready to give up as I don't know what else to do.