EA Desktop Question.

"Bluegayle;c-17867714" wrote:
So to update my sims3 has gone. I still have copy in my documents but the main folder that was in Origin has disappeared. I can click on it (Origin) and it goes to start as in opens launcher. But when I hit play again it tries then fails. Too late here to work on it anymore so may look at it tomorrow. Hate to have to uninstall again. And repair game didn't work. It says it downloads everything again but I sure can't find it. LOL At least 4 is fine.

I tried opening Sims 3 from Origin again myself and found it didn't open up with the Launcher whereas it did before so you might have to download it from Origin again as Origin seems to have changed where they put games now. There's one large folder in Documents but the main one is in C:\Program Files (x86)\Origin Games, Could you try putting in the code number to redeem it or show it to a techie there who could sort it out for you?

It actually works better now but I don't play it as it doesn't recognise my Store buys. (It also recognised my gaming laptop's high resolution and 144 fps.)

I got 3 back up and running on Origin. Haven't added my saved games in yet. Still won't download on the Beta desktop. My main has always been in Origin games C: location. And always one in documents. On the Beta it says I own Sims 3 but when I try to download it errrors out. "Unable to install
There was a slight hiccup and we couldn’t finish installing Game Name Unavailable. Restart your PC and try again."

And it also doesn't show the expansions , dlc etc. I think I will just leave it for now and just stay with Origin. Hoping when I put back my saved games it will work. If not i guess I start all over again. LOL

Oh and I also noticed launcher problems but when game did open via Origin it also recognized my resolutions so didn't have to re do that.

So everything is working fine or you with Origin, but something got messed up through EA?
I wonder if this is a common problem.
I found this. I don't know if you have already seen it.
https://help.ea.com/en/help/ea/ea-desktop/troubleshoot-game-download-install-load-issues/

Origin is fine now (finally). I couldn't put my saved games back but at least its playable again. I did send my error message to desktop so maybe they can help with that issue. Was weird because on desktop it showed me owning Sims3 but then says name unavailable. LOL I'm sure there will lots of glitches to straighten out.
Plus the fact even where it did say "download" there was only the option for base and 1 addon?

Sims 4 downloaded just fine for the Beta but I think I will stick with Origin for now. I do have my discs for 3 so thats an option as well but for now its playing again on Origin.

Thank you for the link. I hadn't seen it but had tried most of their options. Take Care!

I think you have to download sims 3 through origin, but after that, you can launch it through EA Desktop. I recommend that you keep both Origin and EA desktop installed, in case of any technical issues.

Yes I have it on Origin. The error is with the EA Desktop..
Another peeve is as soon as I open Origin it starts downloading all my sims 4 dlc even though all are installed.
I think its just becoming a hot mess. I think I will go uninstall Origin then reinstall. Not sure if going to reinstall the Beta.
Luckily I can still play my games.