Give updating your drivers a try:
http://support.amd.com/en-us/download
Did the issue with Origin get resolved?
Your graphics card still seems to have old drivers. Could you try updating them through Dell?
http://www.dell.com/support/home/us/en/04/products?app=drivers&lwp=rt
Could it have anything to do with Sims showing that my graphics card isn't found?
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) R5 Graphics
Name (database): AMD Radeon(TM) R5 Graphics [Found: 0, Matched: 0]
Sorry your still having problems
Make sure you have all your window updates, also your security updated.
Out-dated graphics and sound drivers, missing Windows Service Packs and other components that are not up-to-date can cause problems with your game. Make sure you update those regularly.
Computer maintenance is important. Defrag your Computer, clean your Registry and get rid of temporary files on a regular basis. Also, clean the ventilators from time to time and if you have a desktop open it up and clean it inside.
(Rightclick the game in Origin and select Repair.)
Hope this helps, I am not an EA employee I am just trying to help. So if it did help please grant XP points ty.
I just recently restored my computer and I've gone through everything I can to get updates. Like I said, I think I'm just out of luck. It's just so odd that it was working great then all of a sudden stopped.
Still no change. So I guess my only option at this point is to wait until I can afford a better laptop. So that leaves me to ask...any laptop recommendations?
