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Luminite137's avatar
Luminite137
Seasoned Novice
13 days ago

Re: Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

The Enchanted by nature is NOT working. When I start the game I have the CAS Items and Traits,. And My sim can wear them no problem and works normally but that's it. I can't more her in to Innisgreen, in fact when I click on the world I the screen goes white and I can't escape unless I go to main menu. ( My Sim is fine and I saved her). I exited the game and tried to repair the game only to discover the EA app says the pack is now called The Sims 4 Fairy Garden Digital Content by that my ownership was revoked or deleted. Does is this just me? I have a Windows 11 and I do use mods. Is this just the Sims teams' shotty work? Please help me. 

7 Replies

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  • lissieloo123's avatar
    lissieloo123
    New Rookie
    13 days ago

    Same issue! I've tried repairing twice, cleared my EA cache, and it still says I don't own the pack - under the Fairy Garden Digital Content name. It's like the game and the app haven't yet recognized that the pack was released or something!

  • imsanne's avatar
    imsanne
    Seasoned Newcomer
    13 days ago

    i had the exact same problem! i turned my mods/cc off and now it works! so i think a mod might be causing it, i dont know which one though.

  • randyroger's avatar
    randyroger
    Rising Novice
    13 days ago

    I've got the same troubles with the Enchanted by Nature expansion pack, including the bit about not owning the Fairy Garden content. I pre-ordered  it and have the receipt  saying I own both. The Fairy Garden content was the bonus for pre-ordering the game pack.

    So you are right the Sims team continues it's tradition of sloppy performance.

    I wonder how long iit will take for them to fix the problem.

  • hrniles0615's avatar
    hrniles0615
    Rising Novice
    13 days ago

    I’m having the same issue. It shows I have the pack, I can make a fairy but no wing option shows up. Cant see any new items.  I can’t see the new world 

  • kaligrubman's avatar
    kaligrubman
    Seasoned Newcomer
    13 days ago

    ITS THE T.O.O.L MOD!!!! I sorted through my 900+ mods and that was the one that has issues

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