in the apartment the family live in, a kitchen cupboard has been enlarged somehow and it now blocks the entire hallway. my sims can't leave or enter the apartment, lift is blocked by cupboard. how ca...
In build mode, are you able to get a 'grab' hand if you try hovering over the cupboard (there may be only a small area where the hand appears and lets you grab it). With the cupboard selected, press the left bracket key [ several times to shrink the cupboard.
Have you tried entering build mode and dragging the cupboard to the 'sell' (lower left corner of the build window)?
You could go to the Main Menu, begin a new save, and enter the apartment in the new, fresh save. Save a copy of this new, fresh kitchen and all other rooms around that area of the apartment into your library. Now return to the game save and its apartment with the cabinet issue and place the newly saved kitchen directly over the one with the enlarged cupboard. This should overwrite and the one with the cupboard issue. If the cupboard is still there, try replacing all of the rooms with the fresh, new ones that you saved from your new game.
Let us know how it goes. Thanks
SheriGR ☕ – I don’t work for EA Me Too – if you also have this problem – first post on thread has this button XP – for helpful comments (& to help others 'level up') Mark As Solution – to help others find the answer to the issue now & in the future
In build mode, are you able to get a 'grab' hand if you try hovering over the cupboard (there may be only a small area where the hand appears and lets you grab it). With the cupboard selected, press the left bracket key [ several times to shrink the cupboard.
Have you tried entering build mode and dragging the cupboard to the 'sell' (lower left corner of the build window)?
You could go to the Main Menu, begin a new save, and enter the apartment in the new, fresh save. Save a copy of this new, fresh kitchen and all other rooms around that area of the apartment into your library. Now return to the game save and its apartment with the cabinet issue and place the newly saved kitchen directly over the one with the enlarged cupboard. This should overwrite and the one with the cupboard issue. If the cupboard is still there, try replacing all of the rooms with the fresh, new ones that you saved from your new game.
Let us know how it goes. Thanks
SheriGR ☕ – I don’t work for EA Me Too – if you also have this problem – first post on thread has this button XP – for helpful comments (& to help others 'level up') Mark As Solution – to help others find the answer to the issue now & in the future
@SheriGR Thanks so much for getting in touch! Ive tried to attach an image of the bug but it says the file size is too big. The actual enlarged cupboard is in the hallway, which is land that is not owned by any of the two apartments and it blocks the lift. as i dont own it, i cant build on it or change it (even with the bb.enablefreebuild on). i have tried hovering over the cupboard but it stays on the mouse option on all areas and not the grab hand.
@Amayachen A screenshot image can be resized &/or compressed in order to upload it on a message. Alternately you could upload it as-is to a Google Drive or similar and just provide a link to the image here.
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I can think of a few options we could try here...
Option #1 You could share your game's save file to Google Drive or similar and I could check it in my game. [ Documents > Electronic Arts > The Sims 4 > saves ]
Option #2 Do you have Mods or CC (or have you had either in the past?)? If so, occasionally those can become outdated or glitchy and have been known to interfere with the game or cause odd issues. If this is the case, we can confirm if they'e affecting the game by doing the following (click spoiler tag for directions):
Exit your game then exit Origin. Please drag the Mods folder from your 'The Sims 4' folder onto your desktop (for future reference) then delete the package file in your 'The Sims 4' folder. Also delete any other folders in the 'Sims 4' folder with word cache in the name. (When you restart the game it will automatically create a new Mods folder.)
Next please run a game repair [ Open Origin, click 'Game Library' then right-click Sims 4 > Repair Game ]. Make sure to let it run until it has completed all repairs (it will do the base-game first, then run through each of your expansions/packs). After that, please see if the issue has stopped. (If this fixes the issue you can re-add your mods/cc one at a time to see if one was conflicting with the function/causing the glitch - but do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted also.)
You could save the households and lots that you're using into the library and begin a new, fresh save, then place them into the new game-save. If you do this, please save them in household groupings of sims who's relationships you want to preserve, as any sim saved into the library only retains the relationships to those who are saved to the library with them in the same household. Make note of how much money they each have in your current game. They will only have $20,000 per household in the library. You will have to place each sim or household into a lot in the new game save and do the motherlode cheat or another money cheat to get their money back. Get the money and other cheats directions here: https://www.ea.com/games/the-sims/the-sims-4/pc/how-to-cheat
@Amayachen Sorry... that link doesn't work. It will need to be hosted/located somewhere on the web. You can compress an image here: https://tinypng.com/
