Forum Discussion

scoptic_sims's avatar
6 years ago

Error 803?

My sims randomly updated to legacy. I've removed all my mods to see if I can just slowly update them, but even without having the mods in the folder I get an error 803 trying to load any save files.

Any fixes? ☹️ 

9 Replies

  • scoptic_sims's avatar
    scoptic_sims
    6 years ago
    @scoptic_sims lmao I am back to square one. I reinstalled the game folders and now it wont even boot, even when clicking the right version of the game to load. :C
  • roberta591's avatar
    roberta591
    Hero (Retired)
    6 years ago

    @scoptic_sims    Please provide your computer's dxdiag and attach it to the paper clip in the lower right of the response window.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    6 years ago

    @scoptic_sims   First this game does some post video card video processing which in my opinion interferes with dual monitors. I think this is a device driver issue as this issue sometimes goes away by trying different versions of the graphics driver. The next thing I notice is the free space on your system storage device is very low. This game tends to create large temp files. 3D graphical games tend to use a lot of system resources. These are finite and IMO the use of dual monitors and the low free space is causing issues with virtual memory - just one possibility. With the prices of ssds today becoming reasonable,  there is no reason to have anything less then a 500Gb system device. Windows creates many temp files while it is running. A low density is probably good in a business/student computer but IMO is not a good fit in a gaming rig. First thing try the game with one monitor if that doesn't work I would recommend a larger system storage device.

  • My game ran fine before the update with my two monitors however. ☹️ I will try the 1 when I get home, but not sure what changed to make it this way. 

    I fiddled with it more last night, it seems the main thing is that it's not reading the mod folder.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @scoptic_sims  Is the problem that the game won't open at all, that it won't open with mods present, or that it will open but won't load your mods?  How to troubleshoot depends on the answer.  It's fine if you're having more than one problem, but please clarify so I don't waste your time with troubleshooting steps for a problem you don't have.

  • scoptic_sims's avatar
    scoptic_sims
    6 years ago

    I reinstalled origin again and reinstalled the game and I think I got it working finally. Maybe I wasn't moving them around correctly, not too sure. But it seems to be okay for now.