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TPtrack's avatar
11 years ago
Solved

Error: Cannot start because the required game data is missing or damaged.

Error: Cannot start because the required game data is missing or damaged. Please try reinstalling the game. [85262c58:29f00e76:00000000] 

I keep getting that message even if I reinstall the game. 

I tried deleting origins cache files, but that did not work.

It is the limited version and my game is not cracked.

I haven't played it on the computer yet so there are no files in  the Sims 4 folder in Documents\Electronic Arts.

I did already install and play this game on another computer, is it possible that the game won't start because my origin account is linked to a computer with different (higher) specs?

cannot think of anything else...

How do I fix this?

http://pastebin.com/jADTcE9d

  • crinrict's avatar
    crinrict
    10 years ago

    In most cases it's a corrupt custom content or you have just downloaded a recolor and lack the mesh.

    On Win 10, it can also be an issue with rights

    Few things to try

    • Remove the download. To find the culprit, use the 50/50 Method.
    • Click Repair game on Origin.
    • Run a Chkdsk on your computer to make sure your hard drive is fine.
    • Right-click on the Origin Icon on your desktop and choose Run as Administrator

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