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TPtrack's avatar
11 years ago
Solved

Error: Cannot start because the required game data is missing or damaged.

Error: Cannot start because the required game data is missing or damaged. Please try reinstalling the game. [85262c58:29f00e76:00000000] 

I keep getting that message even if I reinstall the game. 

I tried deleting origins cache files, but that did not work.

It is the limited version and my game is not cracked.

I haven't played it on the computer yet so there are no files in  the Sims 4 folder in Documents\Electronic Arts.

I did already install and play this game on another computer, is it possible that the game won't start because my origin account is linked to a computer with different (higher) specs?

cannot think of anything else...

How do I fix this?

http://pastebin.com/jADTcE9d

  • crinrict's avatar
    crinrict
    10 years ago

    In most cases it's a corrupt custom content or you have just downloaded a recolor and lack the mesh.

    On Win 10, it can also be an issue with rights

    Few things to try

    • Remove the download. To find the culprit, use the 50/50 Method.
    • Click Repair game on Origin.
    • Run a Chkdsk on your computer to make sure your hard drive is fine.
    • Right-click on the Origin Icon on your desktop and choose Run as Administrator

17 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    I used to have this problem, but I removed all my mods and tested it one by one mod, it took a while but I found that meshes caused my game to give me this message. so if any of these don't help you, you could try remove your meshes if you have any.  

  • Anonymous's avatar
    Anonymous
    10 years ago

    do you have any meshes in your game if so remove them all, I had this problem until I removed them

  • I got rid of everything in my mods folder and then it worked!

    Even though it sucks having to get rid of everything you need to sometimes, bad cc ruins the game. 

    -Emilyxx Good Luck to Anyone! 

  • i had the exact same problem but i just deleted a whole lot of cc and my game work fine now 


    @TPtrack wrote:

    Error: Cannot start because the required game data is missing or damaged. Please try reinstalling the game. [85262c58:29f00e76:00000000] 

    I keep getting that message even if I reinstall the game. 

    I tried deleting origins cache files, but that did not work.

    It is the limited version and my game is not cracked.

    I haven't played it on the computer yet so there are no files in  the Sims 4 folder in Documents\Electronic Arts.

    I did already install and play this game on another computer, is it possible that the game won't start because my origin account is linked to a computer with different (higher) specs?

    cannot think of anything else...

    How do I fix this?

    http://pastebin.com/jADTcE9d



    ea thinking:

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    In most cases it's a corrupt custom content or you have just downloaded a recolor and lack the mesh.

    On Win 10, it can also be an issue with rights

    Few things to try

    • Remove the download. To find the culprit, use the 50/50 Method.
    • Click Repair game on Origin.
    • Run a Chkdsk on your computer to make sure your hard drive is fine.
    • Right-click on the Origin Icon on your desktop and choose Run as Administrator
  • I just downloaded my game and I have no mods nor cc and I'm still getting this issue can someone help me as to why this is happening. Thank you 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @SimmerTia2708 if having an issue then please create a new thread with as much info as possible.

    I am going to lock this thread as it is quite old.

    Darko

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