Error code: 0e6d1221:1df4e8dc:00000000

Question

I ve used to play TS4 on this computer (laptop, HP Envy js069sf) a few month ago.

Today, I fired up the game again, was asked for update, so let Origin do his thing, but now the game tell me my graphic card is not compatible anymore.

Since I was able to play with the exact same configuration some month ago, I presume a update improved the graphic and uped the requirement.

Is there any way to degrade to a compatible version? Or to fix the problem somehow?

crinrict · Answer

You have both a dedicated card and a graphics chip.

Make sure the game runs on the card and update the drivers to your chip:&nbsp;http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/

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Error code: 0e6d1221:1df4e8dc:00000000

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