Error code 800, Three in Willow Creek
Hello, I have a problem with the Sims 4, there are 3 lots in Willow Creek that every time I try to go in I get error code 800. I have taken out my cc, deleted my origin cache, clear registry, cache, ...
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I really need help I have been having problems for 6 months now and I contacted EA but they couldn't fix it for me. One told be to post it on hear to get attention to the developers. Please help me solve this problem I will try my best to give you any information I have. Please looking at the three lots pains me because I love Willow Creek and not being able to play THREE lots makes frustrated and sad. Please I beg you to help as I contacted EA help and still haven't gotten a solution yet.
Did you check if any of your backup-autosave-files might have been uncorrupted?
If you sent your save files to @SimQARobo I'm sure that they're looking at it, but they might have other files too, so it can take time I guess. If you did not send your files, try doing that!
Hopefully, they can find something.
SimQARoboEA Staff
I haven't received any files, but if any of the backup saves are before the corruption, as CMeki suggested, I would gladly take those 🙂 .
Unfortunately, for this particular issue, saves that are already corrupted aren't helpful to the team.
- Approved
https://drive.google.com/open?id=1igty_wK_NE1-gERLLGU_DGr58VJbQCPy
Here is a link to the save folder the oldest one is slot_00000002.save.ver4 and the newest is slot_00000003.save. The oldest is dated back to 2016 were there was no corruption.
- SimQARobo
Thank you very much!
Would it also be possible for you to send over your entire \Documents\Electronic Arts\The Sims 4\Tray\ folder? Or would that be too many files?
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