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Jiokkot's avatar
Jiokkot
Seasoned Newcomer
3 months ago
Solved

Error code [ed35e0ea:29f00e76:00000000:18a1dd51]

Hi,

I’ve been running into the abovementioned error code since yesterday, where it claims the game is already running when it’s not. I’ve done it all - ending related tasks, signing out of and back into the EA app, uninstalling and re-installing the game, uninstalling and re-installing the EA app, checking my firewall settings, checking for updates to drivers, etc. At this point I fear I might have to factory reset my PC.

To confirm, I don’t have any mods installed or any custom content. Anyone have any idea where this is coming from?

  • Hi all,

    In case anyone else experiences this issue any time soon, I was finally able to fix my game by deleting the Electronic Arts folder under Documents. For me, this wasn't a huge deal since I had already tried uninstalling and reinstalling the game several times, but my assumption is something in this folder might be causing the issue.

    Thanks for nothing EA!

2 Replies

  • Jiokkot's avatar
    Jiokkot
    Seasoned Newcomer
    3 months ago

    Hi all,

    In case anyone else experiences this issue any time soon, I was finally able to fix my game by deleting the Electronic Arts folder under Documents. For me, this wasn't a huge deal since I had already tried uninstalling and reinstalling the game several times, but my assumption is something in this folder might be causing the issue.

    Thanks for nothing EA!

  • charlene7022's avatar
    charlene7022
    Rising Newcomer
    3 days ago

    Hi Jiokkot 

    i am having the same problem with my game is there any solutions to solve this problem 

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