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LoneFox113's avatar
LoneFox113
New Scout
4 months ago

Constant lag in build mode

Building in a cc free save went to build on a empty lot, just a bunch of lag. It even took a solid minute for the actual game to render the items I placed down, when I went to return to building the next morning

I've never had lag issues before the august 19th patch, so any help with this would be appreciated 

7 Replies

  • LoneFox113​  Which lot is this, and does it happen on other lots too?  Please test and let me know.

    Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • LoneFox113's avatar
    LoneFox113
    New Scout
    4 months ago

    Here is the attachment file from doing the dxdiag, also I noticed my drivers and a few other things were outdated so I updated them. I'll report back if the issues continues 

  • LoneFox113​  The dxdiag  is missing a lot of information because the process crashed five separate times while running.  That could be a fluke in theory, but more likely you have some kind of system issue that needs to be addressed.  Whether or not Sims 4 starts running better, I'd definitely run some basic checks of your Windows system files:

    • Click Windows key-X and choose "PowerShell (Administrator)" or "Windows Terminal (Administrator)," whichever one is offered
    • Copy and paste DISM.exe /Online /Cleanup-image /RestoreHealth , and enter
    • If DISM throws an error, stop here and let me know what it says
    • If it goes to completion, copy and paste sfc /scannow , and enter
    • Post the message you receive


    Restart your computer.  Open Windows Settings > Update & Security and click the box to check for updates, even if you have already.  If any install, restart again afterwards.

    Separately, is it true that your computer doesn't have a dedicated graphics card?  It wouldn't be surprising in an Inspiron, but I wanted to ask just in case you do have a GPU but it's not recognized.

  • LoneFox113's avatar
    LoneFox113
    New Scout
    4 months ago

    Was given this error when I pasted the command 

  • LoneFox113's avatar
    LoneFox113
    New Scout
    4 months ago

    Okay so I was able to find the administer of PowerShell and it took awhile (45 mins)  to run the exe scan, my pc did fall asleep once during it

    and for the dedicated graphics card I'm unsure how to even check that