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Anonymous's avatar
Anonymous
11 years ago
Solved

Error loading saved game

 When i open the Sims 4 i am getting the following error message: "The saved game you are attempting to load was saved with a newer version of The Sims 4 than is currently installed.  Please update ...
pc
  • Anonymous's avatar
    Anonymous
    11 years ago

    Okay guys. ive finally found a solution. ive tested it, and its worked for my game, hopefully it will work for yours. 

    Go to Documents/Electronic Arts/The Sims 4/cache and delete all the cache files. 

    then go into the saves folder and delete all of the saves.

    Then go into the "scratch" folder within the "saves" folder and delete all the files which had the words "save game" in it.

    You will need to create a new game, then save it, exit the game and then relaunch Sims 4.

Anonymous's avatar
Anonymous
11 years ago
I've been having nothing but problems with this game since I bought it two days ago. kicking myself for spending the extra $20 to get the premium edition too
Anonymous's avatar
Anonymous
11 years ago

Okay guys. ive finally found a solution. ive tested it, and its worked for my game, hopefully it will work for yours. 

Go to Documents/Electronic Arts/The Sims 4/cache and delete all the cache files. 

then go into the saves folder and delete all of the saves.

Then go into the "scratch" folder within the "saves" folder and delete all the files which had the words "save game" in it.

You will need to create a new game, then save it, exit the game and then relaunch Sims 4.

  • dazzle_diva101's avatar
    dazzle_diva101
    11 years ago
    Thank you thank you thank youuuuu! Does this fix the build/buy mode as well as the load a saved game? You rock! I am going to try it and I will post if I have any success.
  • Anonymous's avatar
    Anonymous
    11 years ago
    @deac15

    Have you tried the workaround suggested by @mizdistraction ? 🙂
  • dazzle_diva101's avatar
    dazzle_diva101
    11 years ago
    The steps provided by @mizdistraction worked PERFECTLY. My game saves and loads properly now and the build/buy mode works!!!! Thank you sooooo much, I finally am able to enjoy The Sims 4 like it's supposed to be! Still have glitchy alien babies (graphic errors make them look weird) but besides that, it's PERFECT. Thank you again!!! 😊
  • Anonymous's avatar
    Anonymous
    11 years ago

    Excellent, good to know. 🙂

    @deac15  can you try the workaround @mizdistraction suggested? If it solves your issue, be sure to click the "Accept as Solution" button and to click the "XP" button to reward her efforts. 🙂

  • EuphorialQueen's avatar
    EuphorialQueen
    Hero (Retired)
    11 years ago
    Just so I understand. By deleting all the files related to saves those saves are no longer available. And the only solution is to start fresh? I have been fortunate not to have this issue. Just want to confirm before I share with my forum members. Than you all in advance for finding solutions to game issues.
  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    I was wondering that too @mizdistraction 


    EDIT: Also if someone has a pic of the error message. That be great to have for a blog post.

  • Anonymous's avatar
    Anonymous
    11 years ago
    About having to start off fresh or not, I have no clue. This was the solution I got after talking to someone on the help chat thing. It took HOURS for them to finally get back with me. So I took what I could get.

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