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hive3454's avatar
hive3454
1 year ago

Error: The VC++ runtime redistributable package was not installed successfully.

I am trying to install Mass Effect Andromeda and Dragon Age Inquisition (Not at the same time). When I install the game, it installs all the way but then it just pauses on the "Wrapping Up" part and then says I have the "VC++ runtime" Error whenever it needs to install the 2010 version. I am able to download the 2008 version, 2012, 2013, and 2015-2022. 

I tried ending the windows installer task and that didn't work then I tried a clean boot and that also did not work. 

The runtime image is after a clean boot.

I saw someone have a similar problem with their SIM 4 game, but they were able to get it fixed with the clean boot. 

Any help would be greatly appreciated!!!

pc

3 Replies

  • holger1405's avatar
    holger1405
    Hero+
    1 year ago

    @hive3454 

    Try to run EA app as Administrator. (Right click the desktop shortcut of EA app > Run as Administrator.)

    If that don't works:

    • Go to the MEA game folder. (Standardly C:\Program Files\EA Games\Mass Effect Andromeda\)
    • Inside the folder go to the  "__Installer\vc\vc2010sp1\redist\" folder.
    • Run the "vcredist_x64.exe" as Administrator. (Right click the exe > Run as Administrator)
    • Restart the PC.
    • Run the "vcredist_x86.exe" as Administrator. (Right click the exe > Run as Administrator)
    • Restart the PC.
    • Test.
  • hive3454's avatar
    hive3454
    1 year ago

    Hello @holger1405 ,

    Thank you so much for the suggestions but I'm still running into an issue when my system is trying to download the 2010 versions. For some reason I keep getting the same error that was shown in the image I provided when i try to install the 2010. It just keeps saying another installation is in progress and I should try later.

  • holger1405's avatar
    holger1405
    Hero+
    1 year ago

    @hive3454 

    Restart your PC. (A real "restart" not just shut down and start again.)

    Then use the VC++ runtime files I pointed to, don't use a different version you need to download.)

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