Everytime I create a new family, the previous families disappears.
My Sims 4 game is working great, but, whenever I make a new family and play them, the other families in that I have created and also put in the world are no longer in their house! I read somewhere that it has something to do with my installation process and that I didn't save it correctly in the Electronic Arts folder (i use a mac). I dont want to mess anything up and don't know what to do. Can someone help me??
Instead of selecting New Game press the continue button and on the world screen click New Household and place it in the world.
If you want to gather your other families in your current game you must load the savegame they are in and save them to the library where you then can import them to your other savegame.
For other questions you may have please use the Sims 4 Mac forum
If you have follow up questions to this post to the same thread. @crinrict may move this thread to the Mac forum.