Forum Discussion

shoobieloobie's avatar
4 years ago

"Exception Breakpoint" Notification

I tried to play the sims for and it was working great! CAS works perfectly, but when i try to actually play with the sims, they either cancel all of the things i tell them to do or the game abruptly exits and a notification that says "Breakpoint" and a bunch of numbers pops up. I took out all of my mods that either BE told me were broken or the ones that i knew for a fact were outdated and when i tried again it still wasnt working. I dont know what to do.

6 Replies

  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Often (50% - 99%)
    What is your current game version number? Most Recent
    What expansions, game packs, and stuff packs do you have installed? Discover University, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, Dream Home Decorator, Realm of Magic, Parenthood, Spa Day, Nifty Knitting, Tiny Living, Laundry Day, Toddler, Vintage Glamour, Kids Room, Movie Hangout, Spooky, Cool Kitchen, Throwback Fit, Country Kitchen, Bust the Dust.
    Steps: How can we find the bug ourselves? Have no idea
    What happens when the bug occurs? The game exits and a "Breakpoint" notification pops up on the screen.
    What do you expect to see? The game to not exit abruptly.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Yes
    Please describe the patch or change you made. I downloaded Realm of Magic, Get Together and Spooky stuff.

    I tried to play the sims for and it was working great! CAS works perfectly, but when i try to actually play with the sims, they either cancel all of the things i tell them to do or the game abruptly exits and a notification that says "Breakpoint" and a bunch of numbers pops up. I took out all of my mods that either BE told me were broken or the ones that i knew for a fact were outdated and when i tried again it still wasnt working. I dont know what to do.

  • @shoobieloobie  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can start a new save and play in live mode for a bit.

    If the game crashes again, please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    Hi @shoobieloobie 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.50,794 PostsLatest Activity: 2 minutes ago