"Failed to launch game" after downloading new stuff pack and the update
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) c200eab0-4987-4bc5-8bab-9002d7799cdb
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 01/03/2024
Summarize your bug After updating the game and downloading thew crystal creations pack I am unable to start the game as it shows up with the "Failed to launch game" error.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Install the new stuff pack and update the game
What happens when the bug occurs? Game does not launch
What do you expect to see? Game to launch
I have removed all the mods, repaired the game multiple times, cleared cache, moved the folder to the desktop, followed these steps in the similar topic:
1- Go to EA App launcher folder
2- Find EADesktop.exe
3- Right click on EADesktop.exe
4- Choose Properties and click it
5- Now you will see many tabs on top choose Compatibility
6- Now from choices down mark only "Run this program as an administrator"
7- Click Apply than Ok
8- Again choose EADesktop.exe Right click on EADesktop.exe choose Send to and choose Desktop (create shortcut)
Is there anything else that I could try to fix this?
@bijongdae I'm guessing it's in Czech, which is one of the options in the language-locked version of Sims 4. There have been a few reports recently of issues with language locks, and I'm not sure what's going on here, but I've flagged the posts I've seen to someone from EA. It's likely an account-side issue, which means you can't fix it yourself.
What you can do, if you don't want to wait for an EA-side fix, is to uninstall the EA App version of Sims 4 and install through Steam. Once you do that, you'll be able to install your packs through the EA App, but don't download a second copy of the base game. The packs should go into the Steam install's program files and load as normal. Steam only offers the global version of Sims 4.