Family and game is gone
My whole game and family are gone! I went into my sims 4 and it just says new game. I went into my folders and went to save, and it just has a folder called scratch that is empty. I've been playing w...
Forum Discussion
@6464646564644 and @vanessashoe Please find the Sims 4 folder the game is using with this in-game method:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
And list the entire file path here. You can write [username] instead of your username if you want, but please leave the rest of the file path intact.
@6464646564644 Please also let me know whether your computer runs Windows or macOS and whether OneDrive or iCloud, respectively, is running.
@vanessashoe If the file path you find with the above method doesn't match the location of your saves, you just need to move the saves to the correct folder.
I'm on a mac, but bootstrapped to a pc. Thank you puzzle. I tried that, I went to the folder but nothing was there
@6464646564644 Do you mean you Bootcamped your Mac and are running Windows on it, or something else? If your content disappeared from within Windows, check OneDrive's version of Documents for your saves and other missing content.
If the content disappeared from macOS, please see this thread:
And either way, please let me know how much free storage your computer has. In macOS, you can find it under About This Mac > Storage; in Windows, open a File Explorer window and click This PC in the left panel.
I have enough space. I actually started a new family now. With the new family, I see saves in the folder. I don't have onedrive for some reason though.
