3 years ago
Family and game is gone
My whole game and family are gone! I went into my sims 4 and it just says new game. I went into my folders and went to save, and it just has a folder called scratch that is empty. I've been playing w...
I have enough space. I actually started a new family now. With the new family, I see saves in the folder. I don't have onedrive for some reason though.
@6464646564644 If you are in fact playing in Windows, you'd only have access to OneDrive if you'd linked a Microsoft account with your Windows user account. You'd have been prompted to do so during the initial installation of Windows, but you could have skipped that step.
If you'd like to troubleshoot further, please let me know, and confirm which operating system you're using to play Sims 4.