[FAQ] Issues with Patch 1.107.112
Patch 1.107.112 brought changed a few things on the technical side with the introduction of DX11. Because of this, there are a few issues with starting the game that can be solved easily but since there seems some confusion around what issue is what, I'm putting together this short FAQ.
Use this thread if you need help with the workarounds posted here.
If you have feedback to DirectX 11 or find any additional bugs with it, please continue to use this thread: DirectX 11 Technical Issues and Feedback Thread.
Make sure to include all the info asked in the first post to your report
For game bugs, use the bug forum as usual.
FAQ
White screen and then the game closes when trying to start the game with the DX11 switch
This issue is caused by an outdated GraphicsRule.sgr file in Documents\Electronic Arts\The Sims 4\ConfigOverride. Delete this file. If you have other files from custom modifications in here. remove them as well.
If you've done any of the changes to these files yourself, you need to re-do the changes on the new file found in your installation folder. If you downloaded a custom file, contact the creator.
Initialization Error: 135dec40:29f00e76 when trying to load the game in DX9 mode
Maxis added a new exe file called TS4_DX9_x64.exe which is being called when you start the game in DX9 mode. If you use any ransomware protection software, it will block the game from starting so you need to add this new exe file as exception. More info on the issue can be found here: [CURRENT ISSUE] Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..)
Known issues with DX11
- ALT-Tab doesn't work in Fullscreen mode
- Text gets cut off on long notifications
- Photos/Paintings by reference turn black
Two bugs that aren't fixed despite the patch notes
New known bugs
