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@mcw808 What game version are you running? Load the game to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen or in the lower-right area. Please list the entire version number, i.e. 1.xx.xxx.xxxx.
Please also let me know what game launcher you used to install the pack (EA App, Origin, Steam) and whether you also have the Sims 4 CAS Demo installed.
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