Forum Discussion

LittleHenrietta's avatar
LittleHenrietta
5 years ago

Firewall alert when launching Sims 4

Since the recent update, I'm receiving a firewall alert when going to launch Sims 4. Error: "The Sims 4 does not have a valid digital signature"
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@LittleHenrietta  Try repairing the game.  If that doesn't work, delete TS4_x64.exe and repair again.  The .exe is within the game's program files; unless you changed the default install location in Origin, the full file path will be:

Program Files (x86)\Origin Games\The Sims 4\Game\Bin

Please also let me know which firewall you're using.

gabriellecl_xo's avatar
gabriellecl_xo
5 years ago

I am also having the same issue, and I have both repaired my game, deleted TS4_x64 and repaired again but i am still getting this firewall alert. Is there anything else i can do?? 

    • LittleOwl888's avatar
      LittleOwl888
      10 months ago

      I'm having the same problem since the most recent update, and I'm trying to delete the TS4_x64.exe file but I can't find a Sims 4 folder in my Origin Games folder, and I can't find any EA games folder. I'm using Norton if that helps? 

      • LittleOwl888's avatar
        LittleOwl888
        10 months ago
        @LittleOwl888 My Norton seems to have a problem with TS4_Launcher_x64.exe? It is saying 'Data Protector blocked a suspicious action by TS4_Launcher_x64.exe'. I have found TS4_x64.exe and tried deleting and repairing but it did not work.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,452 PostsLatest Activity: 14 hours ago