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puzzlezaddict
5 years agoHero+
@gabriellecl_xo Try clearing Origin's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
then deleting TS4_x64.exe and repairing again.
If that doesn't help, please let me know what third-party antivirus and/or firewall you use, if any.
10 months ago
I'm having the same problem since the most recent update, and I'm trying to delete the TS4_x64.exe file but I can't find a Sims 4 folder in my Origin Games folder, and I can't find any EA games folder. I'm using Norton if that helps?
- 10 months ago@LittleOwl888 My Norton seems to have a problem with TS4_Launcher_x64.exe? It is saying 'Data Protector blocked a suspicious action by TS4_Launcher_x64.exe'. I have found TS4_x64.exe and tried deleting and repairing but it did not work.
- 10 months ago@LittleOwl888 It is fixed! Turns out I can tell Norton to trust the file.
- EA_Cath10 months ago
Community Manager
Hey @LittleOwl888 , this thread is a bit old so I'm locking it to prevent necroposting. Glad that you're able to launch the game though!
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