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mjohnstr's avatar
mjohnstr
5 years ago

Firewall blocking access to various files after Sims 4 update(08/24/2021).

These are only a few of the many attempts. I've tried the live-chat, but I may be in the wrong time-zone to have any success, there. Has anyone else had this problem? I'd uninstalled both Origin and The Sims 4 (as well as all of the files I knew to be connected to those apps, which may not have been all of them) and had reinstalled them before these warnings came up. I thought maybe this started happening because of a .package I downloaded from thesimsresource, but the same warnings appear on the computer where I didn't download them.

pc

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @mjohnstr  I know that Norton flagged Sims 4 as dangerous after the latest patch, for unknown reasons.  You just need to set exceptions for everything your antivirus flagged.

  • mjohnstr's avatar
    mjohnstr
    5 years ago
    @puzzlezaddict thank you. very curious as to the 'why', however. i remember initially seeing that the app in question wasn't registered with them ...or however they termed it.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @mjohnstr  We don't really know why, at least not on the level of the data that your antivirus is reading.  This same thing happened back in November with a major update, including the notifications that TS4_x64.exe was from an "unknown publisher"; this may be a false positive or may have something to do with how the .exe is digitally signed.  (It could also have been that some certificate expired or wasn't applied correctly, but you'd think EA would be on top of that sort of thing.)

    At any rate, if you're downloading from Origin, you know what you're getting and that you can ignore the antivirus's warnings.

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