The gallery is working for me now! I think you can try if it can work for you now.
EA StaffHello.
I would like to collect more ConnectionStatus files from affected users.
If you have not sent me your ConnectionStatus.txt and would like to, please send me a private message with the following:
Product: SIMS
Country: China
Platform:xboxone
Which language are you playing the game in? 中文（繁體）
How often does the bug occur? Every time (100%)
What is your current game version number? 1.23.61.2300(xboxone)
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Use The Sims 4 GALLERY in Game
What happens when the bug occurs? When tried to log into The Gallery, The Gallery show "attempting to connect" and after a strange time that "not respond ", it shows :"could not connect"
What do you expect to see? I wanna log in my Gallery.
Have you installed any customization with the game, e.g. Custom Content or Mods? never used
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
It happened in February 1st (UTC/GMT+08:00), and until now (February 17th UTC/GMT+08:00) it can not work
Community Manager
