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SimsCDR's avatar
SimsCDR
6 years ago
Solved

[FIXED] [CHINA] The Gallery cannot log in

Product: 模拟人生4 Platform:PC Which language are you playing the game in? 中文（繁體） How often does the bug occur? Every time (100%) What is your current game version number? 1.60.54.1020 What expansio...
pc
  • barooshka's avatar
    barooshka
    6 years ago

    The gallery is working for me now! I think you can try if it can work for you now.

coolangel2012's avatar
coolangel2012
6 years ago

I shall supply some information about what happend to me and other players who have failed to access Sims4 Gallery:

After I started the game via Origin(The Origin was online!), I tried to use the Gallery.But when I click the Gallery bottom on the right cornor,the program told "Connection is requrired"  and asked me whether to connet or stay offline. When I clicked "Connet" bottom, the program first showed "Attempting to connet",then the program just freezed(just like crashed) .After a while,it showed "could not connet".

barooshka's avatar
barooshka
6 years ago

@coolangel2012It's exactly the same for me (including the freezing phase).

    • mike200075's avatar
      mike200075
      6 years ago

      @EA_Mai  SimQARobo talk to me and i also reply,i hope you and he can slove this problem.

      • EA_Mai's avatar
        EA_Mai
        Icon for EA Staff rankEA Staff
        6 years ago
        I saw, thanks for taking the time to answer our questions @mike200075! 🙂

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