We believe this is fixed now. If anyone is still encountering this issue, please let us know.
Hi,
I recently tried the Free Trial, then when I liked the game, I bought it, and registered it in Origin...I didn't redownload from the Free Trial, it just offered me a quick update, which I did, and I was able to play the Game, however when I got in, it wouldn't sign me in, just kept bringing up the same message you were getting. I am just wondering if I should have removed the free trial version first and installed it clean before I did. Do you think that would help?
Also getting hold of support is pretty difficult for me, as no one ever seems to be available when I'm online, I've tried several times now.
I hope this gets fixed soon, as I would like to use the gallery.
Thanks,
Kaypurr
EA StaffWe believe this is fixed now. If anyone is still encountering this issue, please let us know.
Community Manager
