Hello.
NVIDIA released an update to GeForce Experience recently that should fix this issue. If anyone is still encountering it for Sims 4 after updating GeForce Experience, feel free to let us know.
Due to other reasons- I'm trying to test Geforce Experience with my Sims game. But whenever I try to launch Sims 4 via the Geforce option-it says I should 'active" the already actived Sims base game and despite having the code- (which for some reason is really long-the code is in the spoiler) the code from Game properties in Origin Library mode
after typing in the code- it says "code not valid". and I tried every which way. and it also doesn't help that the activation thing says I need to have spaces some places. I even tried copying the code from the (legal) Premium copy of the game I got way back in 2014
the code from the (legal) copy of the game with spaces
i only ever had legal copies of the game..and its annoying I can't test what I need with Geforce when Origin is making me active the already actived game. The code is 20 letters so that might be causing a problem?
edited to remove product keys. -puzzlezaddict
Hi @Madamelee - I've merged your post with the thread on this issue. It appears to be an open issue with some people who try to launch TS4 with GeForce Experience.
This appears to be a bug with GeForce Experience right now. You should never be prompted to "activate" your game regardless of how you launch it, and trying to enter a code will just result in errors anyway. I believe you can still use GFE to optimize the settings in the game - just click the "Optimize" button. You just can't launch through GFE.
The only workaround right now, if you have this error, is to launch TS4 from Origin and not to use GFE to launch it. Wish I had better news for you.
EA StaffHello.
NVIDIA released an update to GeForce Experience recently that should fix this issue. If anyone is still encountering it for Sims 4 after updating GeForce Experience, feel free to let us know.
Community Manager
