Hello.
NVIDIA released an update to GeForce Experience recently that should fix this issue. If anyone is still encountering it for Sims 4 after updating GeForce Experience, feel free to let us know.
Hi @Madamelee - I've merged your post with the thread on this issue. It appears to be an open issue with some people who try to launch TS4 with GeForce Experience.
This appears to be a bug with GeForce Experience right now. You should never be prompted to "activate" your game regardless of how you launch it, and trying to enter a code will just result in errors anyway. I believe you can still use GFE to optimize the settings in the game - just click the "Optimize" button. You just can't launch through GFE.
The only workaround right now, if you have this error, is to launch TS4 from Origin and not to use GFE to launch it. Wish I had better news for you.
EA StaffHello.
NVIDIA released an update to GeForce Experience recently that should fix this issue. If anyone is still encountering it for Sims 4 after updating GeForce Experience, feel free to let us know.
Community Manager
