Forum Discussion
Phantomlover1717
9 years agoLegend
Could you try a factory reset?
https://answers.ea.com/t5/Technical-Issues-PC/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199#Resetting
9 years ago
It worked, but I did get a game failed to load error before my household could load.
- crinrict9 years agoHero+
Hi @ROSEBRIAR42
could you post a screenshot of that error ?
Did you try a new save or just a different household ?
- 9 years agoI cannot take a screenshot of the error but I could but it does say the game failed to load error code 123eb51a6cf:2837eb3e.