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Anonymous's avatar
Anonymous
11 years ago

Forgot Origins Username and email

A couple weeks back I got The Sims 4, and loved it! Great game, but I tried logging in and it didn't work, I've tried every Username and Password I could ever think of. So far I've gotten into two of my Origins accounts. I'm pretty sure I had made three. I got into my original Origin account and it only had my sims 3 games under My Games, which made sense to me. I Had recently made another account for The Sims 4 Demo, so I tried that one. The only game under My Games was The Sims 4 demo! I tried reset password and typed in all my e-mails I've had and never got an e-mail from Origins. I checked all my files and everything, but still nothing. I tried just reinstalling it onto my Origin account, but when I typed in my registration code it said it had already been used. I really need some help!

3 Replies

  • If you remember your Origin ID you can use that to sign in. If that doesn't work contact one of the advisors using the 'Contact Us' button, they should help you out! They might make you go to the Recovery Team.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Aww guys you are really nice for replying and sharing information. 🙂 This thread was created in 2014 so it's unlikely this issue is still affecting the OP but your advice may help future readers so thank you for adding it.

    I'll close out this thread here though as it's an oldie. For future readers, if the advice shared in here hasn't help, please create a new thread and add any information you feel is relevant.

    Thanks,

    EA_Lanna

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