Gallery name changed

Hi @FrogPrince75

changing the name would be more for security reasons cause you said it looked like a password and you don't want to have it publicly show. It's not a way to solve the problem.

I am trying to help you but I don't have to tools to find out what happened and why they showed as FrogPrince before and now they don't. Seems a bit strange to me as you never used it as OriginID. Ignore the badge on here. They're just a way to say welcome in a way. Sometimes it can take a moment to solve a problem and as it's the weekend, it can be even a bit slower.

If you still have your creations in your library, you should be able to just re-upload them to the gallery (although they will not show under FrogPrince but under the ID you have here unless you change it). The files in your library are locally saved and can be found in this folder: documents\electronicarts\thesims4\tray. Each upload uses several files. They usually have the same date. It's a good idea to backup this folder.

You don't happen to have a screenshot on how it looked before for you ? That might be helpful.

I will try find out more on Monday to see if we can sort this out but I'm afraid, they won't be reverting the changes. Something strange is for sure going on in your account but that's maybe only something someone with access to your account can look at.

I hate to send you yet somewhere else but if you don't wanna wait till Monday, you can try EA Customer Support

Click on this this link for fast finding https://help.ea.com/en/contact-us/ 

In Details here: How to contact a Game Advisor