Gallery Saves Disappeared
All of a sudden my saved gallery lots, Sims and rooms have entirely disappeared. My save files are still there. When I look in my Tray files in my game folder, I can see all of my content is still th...
Forum Discussion
@AalyahReed Are your saved items gone only from the online Gallery, or also from My Library? The latter contains the files saved on your computer, whether you've downloaded them or created them yourself.
If the files aren't present in your library either, please post a screenshot of your Tray folder.
Hi @puzzlezaddict thank you for replying!
My previous gallery saves (lots, sims, rooms) have all disappeared from the My Library tab. Only default Maxis lots, like "Ophelia Villa" are still in there.
I have included a screenshot showing my tray files in the My Documents folder.
I have tried repairing the game again.
@AalyahReed Please move your entire Tray folder to your desktop and launch the game to create a new folder. Open the Tray folder on your desktop and click the Date Modified header to sort by date. You'll notice that clusters of 4 or 5 files all have exactly the same timestamp: these correspond to one library entry. Please highlight the newest cluster of files (all with exactly the same date, and make sure you get all of them), right-click and select Copy, then open the new Tray folder and right-click to paste the items. Load your game and see whether that one item appears in your library.
If it does not, please delete the copies you moved to the new Tray folder and repeat the process, this time with the next-newest cluster of files. The point is to see whether you can get a single one of these items to load in-game.
I am not sure I understand; attached is another screenshot of my original tray file contents, now on the desktop. A new Tray file has been generated in the documents/Electronic Arts/Sims4 folder I clicked date modified and the most recent file is from today at 8:49 AM. Under "Type" It says it is a "blueprint file" but I don't see anything else corresponding to it. I seem to me that I am missing a cluster of 4 to 5 corresponding files. Did I look in the wrong place?
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