4 years ago
Gallery Saves Disappeared
All of a sudden my saved gallery lots, Sims and rooms have entirely disappeared. My save files are still there. When I look in my Tray files in my game folder, I can see all of my content is still th...
@AalyahReed Please move your entire Tray folder to your desktop and launch the game to create a new folder. Open the Tray folder on your desktop and click the Date Modified header to sort by date. You'll notice that clusters of 4 or 5 files all have exactly the same timestamp: these correspond to one library entry. Please highlight the newest cluster of files (all with exactly the same date, and make sure you get all of them), right-click and select Copy, then open the new Tray folder and right-click to paste the items. Load your game and see whether that one item appears in your library.
If it does not, please delete the copies you moved to the new Tray folder and repeat the process, this time with the next-newest cluster of files. The point is to see whether you can get a single one of these items to load in-game.
Tried again. The three most recent gallery saves show up with a white flying llama icon in the gallery, but not their screenshot. When I further click the icon, the game says "could not locate this item."