Gallery Saves Disappeared
All of a sudden my saved gallery lots, Sims and rooms have entirely disappeared. My save files are still there. When I look in my Tray files in my game folder, I can see all of my content is still th...
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Now I am wondering if I moved a folder accidentally along the way today.
In Documents/Electronic Arts/Sims 4 the Tray file is empty.
The only possibly accessible old gallery tray files are under Documents/hp.applications.pakage.appdata.
Does that sound right? (Thank you for taking the time to troubleshoot with me)
@AalyahReed I did suggest that you move the original Tray folder out of Documents\Electronic Arts\The Sims 4, so if you did that, the new one the game created should be empty. I'm not sure what any Tray items are doing in hp.applications.package.appdata, or what that location is even for, but sure, try moving the files from there into the new Tray folder and see what happens. If you don't like the results, trash the files or move them elsewhere.
And yes, you can try restoring the Tray files from your USB as well, by copying and pasting. There's no harm in testing.
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